Yes, 100% free.

Free Services:
- Initial phone/email meeting (30-60 minutes)
- Preliminary feasibility report (5-10 pages)
- Market research (demand analysis in your region)
- Rough financial projection (ROI estimate)
- Product portfolio recommendation

Paid Services (only if you decide to invest):
- Detailed site/facility visit (field analysis)
- Full technical project (architectural drawings, structural calculations)
- Grant application file preparation

Note: If you decide to invest, all feasibility costs are deducted from the contract amount (retroactively free).

Up to you - we don't pressure.

Average Decision Process:
- Quick decision (1-2 weeks): Experienced investors, ready budget
- Medium term (1-2 months): Arranging financing, finding partners, grant application
- Long term (3-6 months): Public projects, tender processes

Feasibility report validity: 6 months (1 year if prices are stable)
During waiting period: Free consulting continues, we can answer your questions

Everywhere in Turkey + International

Turkey (All Cities):
- Feasibility, installation, training, support
- Local team or travel from Istanbul
- Online support increased for remote regions

International:
- Europe, Middle East, Central Asia (active projects)
- English/Turkish service
- Collaboration with local partners

Most active regions: Istanbul, Ankara, Izmir, Antalya, Bursa (demo facility nearby, easy visit)

Comprehensive 2-3 hour tour:

1. Live Production Area:
- NFT system (lettuce, arugula, leafy greens)
- DWC system (basil, tomatoes)
- Microgreens rack system
- Plants at every stage (seedling to harvest)

2. Technical Room:
- Automation system (PLC, sensors)
- Nutrient preparation tanks
- Climate control unit
- Mobile application demonstration

3. Harvest and Packaging:
- Harvest technique demonstration
- Packaging and storage
- Quality control

4. Product Tasting:
- Freshly harvested products
- Tasting different varieties
- Seeing the quality difference

5. Technical Team Meeting:
- Q&A with agricultural engineer
- Recommendations for your own project
- Financial details

Appointment: At least 1 week in advance (info@technoponic.com)

24/7 Emergency Support Line (Existing Customers Only):

1. Priority Order:
- WhatsApp: +90 542 611 91 20 (fastest - response within 15 min)
- Phone: Same number (after-hours forwarding available)
- Email: destek@technoponic.com (response within 24 hours)

2. Emergency Types:
- Critical: System failure, power outage, total crop risk -- intervention within 2 hours
- Medium: Nutrient problem, disease suspicion -- solution within 12 hours
- Routine: General questions, adding new products -- within 48 hours

3. Remote Intervention:
- Remote access to systems (with permission)
- Video call guidance
- Same-day technician dispatch if needed

Note: First 2 years all emergency support is free. Afterward covered under annual maintenance contract.

Fast response guarantee:

New Customer (Potential):
- First response: Within 24 hours (usually 4-8 hours)
- Feasibility questions: Detailed answer within 48 hours
- Technical questions: Forwarded to specialist, 2-3 days

Existing Customer:
- Urgent: 2-4 hours (WhatsApp is faster)
- Routine: 12-24 hours
- Technical support: Solution within 24 hours

Weekend/Holiday:
- Auto-reply (followed up Monday)
- Emergencies via phone/WhatsApp 24/7